Shipping Policy

Our logistical objective is to move lighting hardware to your job site safely and efficiently.

• Fulfillment Window: Standard inventory is picked, packed, and handed over to our transit partners within 1 to 2 business days.

• Transit Duration: Depending on your geographical distance from our New York facility, domestic delivery generally requires 3 to 7 business days.

• Freight Calculation: Exact shipping costs are dynamically generated at checkout based on total dimensional weight and final destination zone.

• Transit Damage: Please inspect all glass diffusers and metal chassis immediately upon arrival. Report any carrier-inflicted damage to service@lampiaes.com within 48 hours to ensure a rapid replacement claim.